GET api/AnalyticsCustomerTicketDetails?startdate={startdate}&enddate={enddate}&customer={customer}

Request Information

URI Parameters

Name	Type	Additional information
startdate	string	Required
enddate	string	Required
customer	string	Required

Body Parameters

None.

Response Information

Resource Description

SupportTicketDetailsApiResponse

Name	Type	Additional information
Message	string	None.
Status	string	None.
Response	Collection of SupportTicketDetails	None.

Response Formats

application/json, text/json

Sample:

{
  "Message": "sample string 1",
  "Status": "sample string 2",
  "Response": [
    {
      "MID": 1,
      "CUSTOMER_ID": "sample string 2",
      "CUSTOMER_NAME": "sample string 3",
      "EMPMST_NAME": "sample string 4",
      "PROBLEM_DEFINITION": "sample string 5",
      "GIVEN_SOLUTION": "sample string 6",
      "ISFIXED_PERMANENTLY": true,
      "SEVERITY": "sample string 8",
      "CREATED_DATE": "2025-08-06T03:31:54.6819513+04:00",
      "TASK_COMPLETED_ON": "2025-08-06T03:31:54.6819513+04:00",
      "FORWARDED_TO": "sample string 11",
      "TASK_DEVELOPER": "sample string 12",
      "STATUS": "sample string 13"
    },
    {
      "MID": 1,
      "CUSTOMER_ID": "sample string 2",
      "CUSTOMER_NAME": "sample string 3",
      "EMPMST_NAME": "sample string 4",
      "PROBLEM_DEFINITION": "sample string 5",
      "GIVEN_SOLUTION": "sample string 6",
      "ISFIXED_PERMANENTLY": true,
      "SEVERITY": "sample string 8",
      "CREATED_DATE": "2025-08-06T03:31:54.6819513+04:00",
      "TASK_COMPLETED_ON": "2025-08-06T03:31:54.6819513+04:00",
      "FORWARDED_TO": "sample string 11",
      "TASK_DEVELOPER": "sample string 12",
      "STATUS": "sample string 13"
    }
  ]
}

text/html

Sample:

{"Message":"sample string 1","Status":"sample string 2","Response":[{"MID":1,"CUSTOMER_ID":"sample string 2","CUSTOMER_NAME":"sample string 3","EMPMST_NAME":"sample string 4","PROBLEM_DEFINITION":"sample string 5","GIVEN_SOLUTION":"sample string 6","ISFIXED_PERMANENTLY":true,"SEVERITY":"sample string 8","CREATED_DATE":"2025-08-06T03:31:54.6819513+04:00","TASK_COMPLETED_ON":"2025-08-06T03:31:54.6819513+04:00","FORWARDED_TO":"sample string 11","TASK_DEVELOPER":"sample string 12","STATUS":"sample string 13"},{"MID":1,"CUSTOMER_ID":"sample string 2","CUSTOMER_NAME":"sample string 3","EMPMST_NAME":"sample string 4","PROBLEM_DEFINITION":"sample string 5","GIVEN_SOLUTION":"sample string 6","ISFIXED_PERMANENTLY":true,"SEVERITY":"sample string 8","CREATED_DATE":"2025-08-06T03:31:54.6819513+04:00","TASK_COMPLETED_ON":"2025-08-06T03:31:54.6819513+04:00","FORWARDED_TO":"sample string 11","TASK_DEVELOPER":"sample string 12","STATUS":"sample string 13"}]}

application/xml, text/xml

Sample:

<SupportTicketDetailsApiResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SuntechSupportServices.Models.CustomerSupport">
  <Message>sample string 1</Message>
  <Response>
    <SupportTicketDetails>
      <CREATED_DATE>2025-08-06T03:31:54.6819513+04:00</CREATED_DATE>
      <CUSTOMER_ID>sample string 2</CUSTOMER_ID>
      <CUSTOMER_NAME>sample string 3</CUSTOMER_NAME>
      <EMPMST_NAME>sample string 4</EMPMST_NAME>
      <FORWARDED_TO>sample string 11</FORWARDED_TO>
      <GIVEN_SOLUTION>sample string 6</GIVEN_SOLUTION>
      <ISFIXED_PERMANENTLY>true</ISFIXED_PERMANENTLY>
      <MID>1</MID>
      <PROBLEM_DEFINITION>sample string 5</PROBLEM_DEFINITION>
      <SEVERITY>sample string 8</SEVERITY>
      <STATUS>sample string 13</STATUS>
      <TASK_COMPLETED_ON>2025-08-06T03:31:54.6819513+04:00</TASK_COMPLETED_ON>
      <TASK_DEVELOPER>sample string 12</TASK_DEVELOPER>
    </SupportTicketDetails>
    <SupportTicketDetails>
      <CREATED_DATE>2025-08-06T03:31:54.6819513+04:00</CREATED_DATE>
      <CUSTOMER_ID>sample string 2</CUSTOMER_ID>
      <CUSTOMER_NAME>sample string 3</CUSTOMER_NAME>
      <EMPMST_NAME>sample string 4</EMPMST_NAME>
      <FORWARDED_TO>sample string 11</FORWARDED_TO>
      <GIVEN_SOLUTION>sample string 6</GIVEN_SOLUTION>
      <ISFIXED_PERMANENTLY>true</ISFIXED_PERMANENTLY>
      <MID>1</MID>
      <PROBLEM_DEFINITION>sample string 5</PROBLEM_DEFINITION>
      <SEVERITY>sample string 8</SEVERITY>
      <STATUS>sample string 13</STATUS>
      <TASK_COMPLETED_ON>2025-08-06T03:31:54.6819513+04:00</TASK_COMPLETED_ON>
      <TASK_DEVELOPER>sample string 12</TASK_DEVELOPER>
    </SupportTicketDetails>
  </Response>
  <Status>sample string 2</Status>
</SupportTicketDetailsApiResponse>

multipart/form-data

Sample:

--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Message"

sample string 1
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Status"

sample string 2
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[0].MID"

1
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[0].CUSTOMER_ID"

sample string 2
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[0].CUSTOMER_NAME"

sample string 3
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[0].EMPMST_NAME"

sample string 4
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[0].PROBLEM_DEFINITION"

sample string 5
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[0].GIVEN_SOLUTION"

sample string 6
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[0].ISFIXED_PERMANENTLY"

True
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[0].SEVERITY"

sample string 8
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[0].CREATED_DATE"

2025-08-06T03:31:54.6819513+04:00
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[0].TASK_COMPLETED_ON"

2025-08-06T03:31:54.6819513+04:00
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[0].FORWARDED_TO"

sample string 11
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[0].TASK_DEVELOPER"

sample string 12
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[0].STATUS"

sample string 13
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[1].MID"

1
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[1].CUSTOMER_ID"

sample string 2
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[1].CUSTOMER_NAME"

sample string 3
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[1].EMPMST_NAME"

sample string 4
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[1].PROBLEM_DEFINITION"

sample string 5
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[1].GIVEN_SOLUTION"

sample string 6
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[1].ISFIXED_PERMANENTLY"

True
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[1].SEVERITY"

sample string 8
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[1].CREATED_DATE"

2025-08-06T03:31:54.6819513+04:00
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[1].TASK_COMPLETED_ON"

2025-08-06T03:31:54.6819513+04:00
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[1].FORWARDED_TO"

sample string 11
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[1].TASK_DEVELOPER"

sample string 12
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response[1].STATUS"

sample string 13
--MultipartDataMediaFormatterBoundary1q2w3e--