GET api/SuntechCustomerSupportDashboard?startdate={startdate}&enddate={enddate}&customer={customer}

Request Information

URI Parameters

Name	Type	Additional information
startdate	string	Required
enddate	string	Required
customer	string	Required

Body Parameters

None.

Response Information

Resource Description

CustomerSupportDashboardApiResponse

Name	Type	Additional information
Message	string	None.
Status	string	None.
Response	SuntechCustomerSupportDashboard	None.

Response Formats

application/json, text/json

Sample:

{
  "Message": "sample string 1",
  "Status": "sample string 2",
  "Response": {
    "Total_Tickets": 1,
    "Total_Tickets_With_Task": 2,
    "Resolved_Tickets": 3,
    "Resolved_Tickets_With_Task": 4,
    "WIP_Tickets": 5,
    "WIP_Tickets_With_Task": 6,
    "Notstarted_Tickets": 7,
    "Notstarted_Tickets_With_Task": 8
  }
}

text/html

Sample:

{"Message":"sample string 1","Status":"sample string 2","Response":{"Total_Tickets":1,"Total_Tickets_With_Task":2,"Resolved_Tickets":3,"Resolved_Tickets_With_Task":4,"WIP_Tickets":5,"WIP_Tickets_With_Task":6,"Notstarted_Tickets":7,"Notstarted_Tickets_With_Task":8}}

application/xml, text/xml

Sample:

<CustomerSupportDashboardApiResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SuntechSupportServices.Models.CustomerSupport">
  <Message>sample string 1</Message>
  <Response>
    <Notstarted_Tickets>7</Notstarted_Tickets>
    <Notstarted_Tickets_With_Task>8</Notstarted_Tickets_With_Task>
    <Resolved_Tickets>3</Resolved_Tickets>
    <Resolved_Tickets_With_Task>4</Resolved_Tickets_With_Task>
    <Total_Tickets>1</Total_Tickets>
    <Total_Tickets_With_Task>2</Total_Tickets_With_Task>
    <WIP_Tickets>5</WIP_Tickets>
    <WIP_Tickets_With_Task>6</WIP_Tickets_With_Task>
  </Response>
  <Status>sample string 2</Status>
</CustomerSupportDashboardApiResponse>

multipart/form-data

Sample:

--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Message"

sample string 1
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Status"

sample string 2
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response.Total_Tickets"

1
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response.Total_Tickets_With_Task"

2
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response.Resolved_Tickets"

3
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response.Resolved_Tickets_With_Task"

4
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response.WIP_Tickets"

5
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response.WIP_Tickets_With_Task"

6
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response.Notstarted_Tickets"

7
--MultipartDataMediaFormatterBoundary1q2w3e
Content-Disposition: form-data; name="Response.Notstarted_Tickets_With_Task"

8
--MultipartDataMediaFormatterBoundary1q2w3e--