| Name | Description | Type | Additional information |
|---|---|---|---|
| MID | integer |
None. |
|
| REF_MID | integer |
None. |
|
| ESCALATION_REMARK | string |
None. |
|
| REASON_FOR_ESCALATION | string |
None. |
|
| ESCALATED_BY | string |
None. |
|
| ACTION_TAKEN_REMARK | string |
None. |
|
| ACTION_TAKEN_ON | date |
None. |
|
| ESCALATED_ON | date |
None. |
|
| ACCODE | string |
None. |
|
| ACCOUNT_HEAD | string |
None. |