| Name | Description | Type | Additional information |
|---|---|---|---|
| TICKET_ID | integer |
None. |
|
| CUSTOMER_NAME | string |
None. |
|
| TITLE | string |
None. |
|
| STATUS | string |
None. |
|
| PRIORITY | string |
None. |
|
| CREATED_DATE | string |
None. |
|
| RESOLVED_DATE | string |
None. |
|
| ASSIGNED_TO | string |
None. |
|
| ASSIGNED_BY | string |
None. |
|
| RAISED_BY | string |
None. |
|
| ACTION | string |
None. |
|
| DEFINITION | string |
None. |
|
| COMPLETED_PER | string |
None. |
|
| TICKET_EVALUATED_BY | string |
None. |
|
| COMMENTS | string |
None. |
|
| RESOLVED_BY | string |
None. |
|
| FIXED_REMARKS | string |
None. |