| Name | Description | Type | Additional information |
|---|---|---|---|
| NEEDTO_ADDFAQ | boolean |
None. |
|
| ISSUE_SOLVED | boolean |
None. |
|
| FAQ_REMARK | string |
None. |
|
| FAQ_CREATING_USER | string |
None. |
|
| TICKET_EVALUATED_BY | string |
None. |
|
| ISSUE_SOLVED_REMARK | string |
None. |