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SupportLogger

Name	Type	Additional information
MID	integer	Required
DATE	date	Required
CUSTOMER_ID	string	Required Max length: 50
CUSTOMER_NAME	string	Max length: 500
EMPMST_NAME	string	Required Max length: 500
SEVERITY	string	Required Max length: 50
VB	boolean	Required
DOTNET	boolean	Required
VBTODOTNET	boolean	Required
MODULE	string	Required Max length: 500
SUB_MODULE	string	Max length: 500
ISTHIRDPARTY_RELATED	boolean	Required
THIRDPARTY_TYPE	string	Max length: 50
PROBLEM_DEFINITION	string	Required Max length: 5000
GIVEN_SOLUTION	string	Max length: 5000
ISREPEATED	boolean	None.
FORWARDED_TO	string	Max length: 100
STATUS	string	Max length: 50
CREATED_DATE	string	None.
ISSUE_TYPE	string	Max length: 100
ISSUE_SOLVED	boolean	None.
ISSUE_SOLVED_REMARK	string	Max length: 5000
NEEDTO_ADDFAQ	boolean	None.
ADDED_FAQ	boolean	None.
FAQ_REMARK	string	Max length: 5000
FAQ_CREATING_USER	string	Max length: 100
TASK_DEVELOPER	string	Max length: 100
TASK_MANAGER	string	Max length: 100
DEVELOPER_NOTE	string	Max length: 5000
ESTIMATED_DOC	date	None.
FORWARDTO_CE	boolean	None.
ISCUSTOMIZATION	boolean	None.
ISBUGFIX	boolean	None.
ISNEWREQUIREMENT	boolean	None.
ISNEWINSTALLATION	boolean	None.
ISINTERNALTESTING	boolean	None.
ATTACHMENTS	string	Max length: -1
TIMETAKENTORESOLVE	string	Max length: 50
ISFIXED_PERMANENTLY	boolean	None.
PERMANENT_FIX_REMARK	string	Max length: 5000
TICKET_EVALUATED_BY	string	Required Max length: 100
FROMWEB	boolean	Required
IS_ATTACHMENT_PRESENT	boolean	Required
TASK_COMPLETED_ON	date	None.
TASK_PERCENTAGE_COMPELETED	integer	None.
TASK_MID	integer	None.
REPLY_TO_CUSTOMER	boolean	None.
TESTER	string	None.
TC_PERCENTAGE_COMPLETED	integer	None.
DEPLOYMENT_BY	string	None.
DEPLOYMENT_PERCENTAGE_COMPLETED	integer	None.